*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}:root{--sidebar-bg: #f1f5f9;--sidebar-border: #e2e8f0;--sidebar-text: #475569;--sidebar-active-bg: #3b82f6;--sidebar-active-text: #ffffff;--sidebar-hover-bg: #e2e8f0;--content-bg: #ffffff;--page-bg: #f8fafc;--border: #e2e8f0;--text-primary: #1e293b;--text-secondary: #64748b;--accent: #3b82f6;--accent-hover: #2563eb;--success: #22c55e;--danger: #ef4444;--warning: #f59e0b;--radius: 8px;--shadow: 0 1px 3px rgba(0,0,0,.1)}body{font-family:-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-size:14px;color:var(--text-primary);background:var(--page-bg)}.app-shell{display:flex;min-height:100vh}.sidebar{width:220px;min-width:220px;background:var(--sidebar-bg);border-right:1px solid var(--sidebar-border);display:flex;flex-direction:column;padding:16px 0}.sidebar-logo{font-size:16px;font-weight:700;color:var(--text-primary);padding:0 16px 20px;border-bottom:1px solid var(--sidebar-border);margin-bottom:8px}.sidebar-nav{flex:1}.sidebar-link{display:flex;align-items:center;gap:10px;padding:10px 16px;color:var(--sidebar-text);text-decoration:none;border-radius:6px;margin:2px 8px;transition:background .15s}.sidebar-link:hover{background:var(--sidebar-hover-bg);color:var(--text-primary)}.sidebar-link.active{background:var(--sidebar-active-bg);color:var(--sidebar-active-text)}.sidebar-footer{padding:12px 8px 0;border-top:1px solid var(--sidebar-border)}.sidebar-logout{width:100%;display:flex;align-items:center;gap:10px;padding:10px 8px;background:none;border:none;color:var(--sidebar-text);cursor:pointer;border-radius:6px;font-size:14px}.sidebar-logout:hover{background:var(--sidebar-hover-bg);color:var(--danger)}.main-content{flex:1;overflow:auto}.page{padding:28px 32px;width:100%}.page-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:24px}.page-title{font-size:22px;font-weight:700}.card{background:var(--content-bg);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow)}.card-body{padding:20px}.stats-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:24px}.stat-card{background:var(--content-bg);border:1px solid var(--border);border-radius:var(--radius);padding:20px}.stat-label{font-size:12px;text-transform:uppercase;letter-spacing:.05em;color:var(--text-secondary);margin-bottom:8px}.stat-value{font-size:28px;font-weight:700;color:var(--text-primary)}.table-wrap{background:var(--content-bg);border:1px solid var(--border);border-radius:var(--radius);overflow:hidden}table{width:100%;border-collapse:collapse}th{text-align:left;padding:12px 16px;font-size:12px;text-transform:uppercase;letter-spacing:.05em;color:var(--text-secondary);background:var(--page-bg);border-bottom:1px solid var(--border)}td{padding:12px 16px;border-bottom:1px solid var(--border);vertical-align:middle}tr:last-child td{border-bottom:none}tr:hover td{background:var(--page-bg)}.row-link{cursor:pointer}.filters{display:flex;flex-wrap:wrap;gap:12px;margin-bottom:20px;align-items:flex-end}.filter-group{display:flex;flex-direction:column;gap:4px}.filter-label{font-size:11px;text-transform:uppercase;letter-spacing:.05em;color:var(--text-secondary)}select,input[type=date],input[type=text],input[type=password],input[type=email],textarea{height:36px;padding:0 10px;border:1px solid var(--border);border-radius:6px;font-size:14px;color:var(--text-primary);background:var(--content-bg);outline:none}select:focus,input:focus,textarea:focus{border-color:var(--accent)}textarea{height:auto;padding:10px;resize:vertical}.btn{display:inline-flex;align-items:center;gap:6px;height:36px;padding:0 16px;border-radius:6px;font-size:14px;font-weight:500;cursor:pointer;border:none;transition:background .15s}.btn-primary{background:var(--accent);color:#fff}.btn-primary:hover{background:var(--accent-hover)}.btn-secondary{background:var(--page-bg);color:var(--text-primary);border:1px solid var(--border)}.btn-secondary:hover{background:var(--sidebar-hover-bg)}.btn-danger{background:var(--danger);color:#fff}.btn-danger:hover{background:#dc2626}.btn:disabled{opacity:.5;cursor:not-allowed}.badge{display:inline-block;padding:2px 10px;border-radius:999px;font-size:12px;font-weight:500}.badge-uploaded{background:#e0f2fe;color:#0369a1}.badge-imported{background:#f0fdf4;color:#166534}.badge-transcribing{background:#fef9c3;color:#854d0e}.badge-analyzing{background:#ede9fe;color:#6d28d9}.badge-done{background:#dcfce7;color:#15803d}.badge-error{background:#fee2e2;color:#b91c1c}.score-bar-wrap{display:flex;align-items:center;gap:8px}.score-bar-track{flex:1;height:6px;background:var(--border);border-radius:999px;overflow:hidden}.score-bar-fill{height:100%;border-radius:999px;background:var(--accent);transition:width .3s}.score-bar-fill.high{background:var(--success)}.score-bar-fill.mid{background:var(--warning)}.score-bar-fill.low{background:var(--danger)}.score-value{font-weight:600;min-width:36px;text-align:right}.date-filter{display:flex;flex-direction:column;gap:8px}.date-toggle{display:flex;gap:0}.date-toggle button{height:32px;padding:0 14px;border:1px solid var(--border);background:var(--content-bg);color:var(--text-secondary);font-size:13px;cursor:pointer}.date-toggle button:first-child{border-radius:6px 0 0 6px}.date-toggle button:last-child{border-radius:0 6px 6px 0;border-left:none}.date-toggle button.active{background:var(--accent);color:#fff;border-color:var(--accent)}.date-range{display:flex;gap:8px;align-items:center}.date-chips{display:flex;flex-wrap:wrap;gap:6px;align-items:center}.date-chip{display:inline-flex;align-items:center;gap:4px;padding:2px 10px;background:#dbeafe;color:#1e40af;border-radius:999px;font-size:12px}.date-chip button{background:none;border:none;cursor:pointer;color:inherit;font-size:14px;padding:0;line-height:1}.login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--page-bg)}.login-card{background:var(--content-bg);border:1px solid var(--border);border-radius:12px;padding:40px;width:360px;box-shadow:var(--shadow)}.login-title{font-size:20px;font-weight:700;text-align:center;margin-bottom:24px}.form-field{display:flex;flex-direction:column;gap:6px;margin-bottom:16px}.form-field label{font-size:13px;font-weight:500}.form-field input{width:100%}.form-error{color:var(--danger);font-size:13px;margin-bottom:12px}.dialogue{display:flex;flex-direction:column;gap:10px;max-width:760px;margin:0 auto}.dialogue-turn{display:flex}.dialogue-turn.operator{justify-content:flex-start}.dialogue-turn.client{justify-content:flex-end}.dialogue-turn>div{max-width:75%}.dialogue-bubble{padding:10px 14px;border-radius:12px;font-size:13px;line-height:1.5;word-break:break-word}.dialogue-turn.operator .dialogue-bubble{background:#dbeafe;border-radius:4px 12px 12px}.dialogue-turn.client .dialogue-bubble{background:var(--page-bg);border:1px solid var(--border);border-radius:12px 4px 12px 12px}.dialogue-speaker{font-size:11px;color:var(--text-secondary);margin-top:4px}.dialogue-turn.client .dialogue-speaker{text-align:right}.empty-state{text-align:center;padding:60px 20px;color:var(--text-secondary)}.section-title{font-size:16px;font-weight:600;margin-bottom:16px}.criteria-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:16px}.criterion-card{background:var(--content-bg);border:1px solid var(--border);border-radius:var(--radius);padding:16px}.criterion-name{font-weight:600;margin-bottom:8px}.criterion-comment{font-size:13px;color:var(--text-secondary);margin-top:6px}.spinner{display:inline-block;width:20px;height:20px;border:2px solid var(--border);border-top-color:var(--accent);border-radius:50%;animation:spin .7s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}